Supervisory Skills for Hotel Management

60 minutes
SKU: JCOM-90010

Strengthen your leadership capabilities with practical supervisory skills essential for hotel management. Topics include team motivation, conflict resolution, performance feedback, and fostering a positive work culture.

Supervisory Skills for Hotel Management

Course Details

Learning Objectives

By the end of this course, you will be able to:

  • Core Responsibilities of a Hotel Supervisor – Balancing operational oversight with staff leadership.
  • Effective Communication – Giving clear instructions, active listening, and providing constructive feedback.
  • Team Motivation & Morale – Recognizing achievements and fostering a positive work environment.
  • Conflict Resolution – Addressing disputes between staff or with guests professionally.
  • Time & Task Management – Prioritizing duties to ensure smooth daily operations.
  • Performance Management – Conducting evaluations, coaching employees, and developing improvement plans.
  • Delegation & Empowerment – Assigning responsibilities while building team autonomy.
  • Decision-Making & Problem-Solving – Responding quickly to operational challenges.

Specs

Intended Audience
Intermediate

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