Time Management and Staff Scheduling

60 minutes
SKU: JCOM-90019

Improve operational efficiency through effective time management and smart scheduling strategies. This course helps leaders and supervisors optimize staffing levels, reduce overtime, and enhance team productivity.

Time Management and Staff Scheduling

Course Details

Learning Objectives

By the end of this course, you will be able to:

  • Principles of Time Management – Prioritizing tasks and managing workflow for maximum efficiency.
  • Staff Scheduling Basics – Creating balanced schedules that meet operational needs and labor regulations.
  • Forecasting Staffing Needs – Adjusting schedules based on occupancy, events, and seasonal trends.
  • Delegation & Task Assignment – Assigning duties effectively to match skills and availability.
  • Communication of Schedules – Ensuring all team members receive and understand their shifts.
  • Managing Schedule Changes – Handling last-minute call-outs, shift swaps, and emergencies.
  • Using Scheduling Tools – Leveraging software or manual systems for accurate and efficient planning.
  • Balancing Labor Costs with Service Quality – Meeting budget goals without compromising guest service.

Specs

Intended Audience
Intermediate

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