Shift Scheduling for Emergency Communication Centers

Easily schedule for any shift structure and ensure compliance with your minimal staffing service levels, overtime policies, and emergency communications center standards.

• Set position qualifiers and automate shift eligibility.
• Define limits, buffers, and blackout periods.
• Automate workflows with agency-defined rules.

Automate overtime hiring and reduce grievances with agency-defined rules to assign qualified staff to the right shifts and assignments.

• Set assignments by seniority and role.
• Customize additional agency-specific qualifiers.
• Better transparency reduces complaints.

Align Vector Scheduling pay codes with your payroll software to ensure paychecks are accurate. Automate reports to save time.

• Set multiple pay codes for roles, overtime, etc.
• Comprehensive reporting provides data insights into staffing trends.
• Easily pull overtime data to justify staffing needs.

Quickly call back telecommunicators to fill emergent needs, like natural disasters and MCIs and watch in real time as employees respond to available shifts.

• Anywhere notification with the native mobile app.  
• Notify by text, call, email, in-app.
• Telecommunicators can respond from their phone.

Vector Scheduling was designed for mission-critical operations like 911 emergency communications. When lives are at stake, you need the right tool for the job.

• Assignment support to safeguard staffing supervisors.
• Emergency Call Backs, shift buffers, and rest periods.
• 24/7 support to get help anytime you need it.