New Public Sector Training Courses Coming Soon

The challenges facing public safety and local government continue to evolve. Officers face technology-enabled crimes that didn’t exist a decade ago. Firefighters and EMS clinicians respond to an aging population and increasingly complex medical calls.

Telecommunicators guide people through high-stress situations and local government supervisors navigate employment law requirements that leave little room for error.

To help agencies meet these demands, Vector Solutions is expanding its online course library with new public sector content releasing later this year, with select titles following in early 2027.

The new courses span HR and supervisors, law enforcement, fire, EMS, and dispatch. Each is developed with subject matter experts who bring field experience in these disciplines and is grounded in current research, nationally recognized standards, and established best practices. Several law enforcement courses are developed in partnership with Calibre Press, a long-standing leader in officer training, and titles such as Responding to Individuals with Alzheimer’s Disease and Dementia and Bloodborne Pathogens Safety for First Responders are built for multiple disciplines so agencies can train across departments with consistent content.

HR and Supervisors

• Public-Facing Customer Service for Municipal Employees
• Public Sector Hiring Compliance for Supervisors
• Progressive Discipline Documentation for Supervisors
• Managing Employee Leave and Accommodations for Supervisors
• Workplace Conduct Standards and the Supervisor’s Role
• Employment Law Essentials for Supervisors

These courses help supervisors make consistent, legally sound decisions on hiring, discipline, leave, and conduct, while equipping municipal employees to deliver professional service that strengthens public confidence in local government.

Law Enforcement

• Identity Fraud Response and Victim Assistance
• Responding to Individuals with Alzheimer’s Disease and Dementia
• Implicit Bias and Professional Decision-Making
• PREA Compliance and Staff Responsibilities
• Bloodborne Pathogens Safety for First Responders
• Conducting Effective Use of Force Investigations
• Supporting Victims of Domestic Violence and Sexual Assault
• Professional and Ethical Standards in Victim Interactions
• Cognitive Interviewing
• Recognizing and Responding to Scene Hazards for Law Enforcement (coming early 2027)
• Tennessee Emergency Vehicle Driver Training Under the Vanessa K. Free Act (coming early 2027)
• Understanding the Clery Act

Together, these courses help officers strengthen investigative skills, support victims, make informed decisions, and respond safely to a range of situations. For agency leaders, they support training priorities across professional conduct, accountability, compliance, and officer safety.

Fire

• Responding to Individuals with Alzheimer’s Disease and Dementia
• Bloodborne Pathogens Safety for First Responders
• Tennessee Emergency Vehicle Driver Training Under the Vanessa K. Free Act (coming early 2027)
• Texas Commission on Fire Protection (TCFP) Injury Report Review (coming early 2027)

These courses prepare crews to care for patients living with dementia and protect themselves from exposure on every call. The Tennessee and Texas courses help departments meet state requirements while advancing a culture of firefighter safety.

EMS

• Responding to Individuals with Alzheimer’s Disease and Dementia
• Bloodborne Pathogens Safety for First Responders
• Hemorrhage Control and TECC Principles
• Prehospital Blood Transfusion and Damage Control Resuscitation
• Difficult Airway Decision-Making
• Cardiogenic Shock: Recognition and Prehospital Management
• Tennessee Emergency Vehicle Driver Training Under the Vanessa K. Free Act (coming early 2027)

From hemorrhage control and prehospital blood administration to difficult airways and cardiogenic shock, these courses keep EMS clinicians aligned with current clinical practice when patient conditions can change in minutes.

Dispatch

• Responding to Individuals with Alzheimer’s Disease and Dementia
• Serving Callers with Access and Functional Needs
• NG9-1-1 Fundamentals for Dispatchers
• Recognizing and Managing Overdose Calls
• Recognizing Medical Emergencies Through Caller Descriptions
• Pregnancy and Childbirth Calls for Telecommunicators

These courses help telecommunicators recognize medical emergencies, support callers with a range of needs, and guide people through high-stress situations.

Building a Better-Prepared Workforce

Each course is delivered through the Vector Solutions platform, so administrators can assign, track, and document completions alongside the rest of their training program. This release reflects Vector Solutions’ ongoing commitment to providing training that evolves alongside the profession and helps agencies protect their people, reduce risk, and serve their communities with confidence.

To learn more about upcoming releases or to see how these courses fit your organization’s training plan, contact your Vector Solutions representative.