DOR Software for PSAPs and ECCs

Start with the APCO standard DOR or create your own daily observation report template. Customize questions, categories, event types, checklists, workflows, and more.

• Pre-loaded with a 1-7 point scale system
• Supervisors can also select N.O. (Not Observed) or N.R.T. (Not Responding to Training) options
• The easy-to-use form wizard makes it simple to create categories, questions, and more

Automate workflows and send email reminders to eliminate bottlenecks and ensure the right people are notified when there is a pending review or approval.

• Optionally choose electronic signature verification or a supervisor approval signature workflow
• Customize workflows to incorporate additional reviews as needed
• Email notifications alert reviewers a DOR is available for their signature

Utilize reports and visual dashboards that give supervisors and agency leadership immediate access to any DOR-related documentation.

• Create custom reports
• Filter any report by trainee, date, shift, and more
• View all DORs that are completed or require action in a single place

Improve transparency and accountability with checklists that help supervisors and trainees identify completed or partially completed training and items that are still pending.

• Get a quick visual and compare daily results
• Easily identify trends over time
• Simplify trainee evaluations and zero in on areas of improvement

Leave paper and spreadsheets behind and utilize DOR software that makes new hire training consistent and scalable for every agency.

• Manage all DORs in one secure platform and never loose important documents again
• Eliminate the need for clip boards, binders, and filing cabinets
• Ensure easy and quick access to training information in the event of public records requests, litigation, and more