Training Management System
Digitize, streamline, and centralize all your in-person and online training records and management—in one place.
Unified Agency Readiness Platform
ECC Software to Train, Prepare, and Retain Telecommunicators
Train, prepare, and retain your telecommunicators with Vector’s unified agency readiness platform for emergency communication centers. Our purpose-built technology solutions streamline the full lifecycle of public safety personnel management.
Streamline and centralize all training management and tracking
Save admin time with fully customizable shift scheduling
Easily manage assets, equipment, and inventory
Improve ECC culture and QA processes
Trusted by thousands of public safety professionals
Supporting more than 2 million first responders
Serving public safety for more than 20 years
Support ECC, PSAP & 911 Dispatch with Automated Solutions
Quality Assurance Software
Streamline QA/QI programs for ECCs and PSAPs with built-in APCO/NENA evaluation forms and data-driven insights.
Daily Observation Report Software
Modernize and simplify new hire training and DOR management with software built for ECCs and PSAPs.
Shift Scheduling
Save valuable admin time on shift scheduling management for telecommunicators and supervisors with mobile-enabled and fully customizable tools.
Early Intervention and Wellness Support
Equip leaders with a proactive conduct management tool designed to reward work and provide early intervention coaching.
Policy Management Software
Manage, distribute, and track all agency policies and memos with a purpose-built solution for emergency communications.
Asset Management
Ensure operational readiness with Vector Check It, a mobile app that helps your 911 dispatch center manage mission-critical assets, equipment, and inventory.
A Unified Agency Readiness Platform Built for Your Agency
Train
Uplevel your 911 telecommunicator training with easy-to-use 911 dispatch software solutions for everything: onboarding, probationary DORs, continuing education, professional development, and more!
Prepare
Shift scheduling, asset management, and policy management software ensure a properly staffed and equipped team, for a better prepared team.
Retain
Promote a positive workplace culture and proactively identify behaviors to intervene in with early intervention and quality assurance software for ECCs and PSAPs.
On-demand Webinars
Training, Retaining, and Creating an Emergency Comm Center Dream Team
Emergency communications is hard. Telecommunicators get burnt out. 9-1-1 supervisors and directors have a difficult job of building a program to train the continual influx of new dispatchers in a high-turnover field and creating a positive workplace culture that retains high performers.
Watch now
Trusted By Over 10,000 Public Safety Agencies
Purpose-built Technology
Vector’s unified agency readiness platform is designed to support mission-critical operations.
Full Lifecycle of Personnel Management
From preparing, training, scheduling, and equipping your Telecommunicators, to enabling an ECC culture that helps protect and retain them.
People are the Core of Your ECC
That is why over 10,000 public safety agencies trust Vector Solutions to deliver people-centric solutions to address their toughest challenges.
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“With all of the licenses and certifications to stay on top of, an LMS helps us stay on top of deadlines and enables employees to obtain continuing education hours without having to travel for training or to force overtime to cover a dispatcher’s shift while they are out at a training.”
Shift Supervisor and Accreditation and Training Manager
Los Alamos County Dispatch
Read the customer story -
“Having everything under one umbrella really is the ideal… [With Frontline,] you can have one open tab on your browser and get to all of the things that you need.”
Deputy Director
Stevens County 911
Read the customer story -
"I was counting excel spreadsheet boxes for staff scheduling; it was a nightmare. Vector Scheduling is super helpful."
Communications Sergeant
Stearns County Sheriff's Office
Read the customer story
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